Acurate quote for both time and cost over the phone. Easy to make an appointment quickly. When charging me they applied coupons and discounts I didn't even know about to get me the best price. They only went beyond their estimated time by about fifteen minutes.
Service was great but 30 bucks for a flat repair is a joke. Goodyear does it for 20, others such as Les Schwab do it FREE. I also have a commercial account which made no difference. I would choose another retailer based on price next time.
Appt was made in a proper manner. Was again, after the service was complete the vehicle was parked in the parking lot and doors were not locked. Not sure why but this seems to be a common Big O issue. This store has quie a few homeless folks who are in the area, why not lock the doors?