85.7% would refer friends and family to us

5 stars Verified customer

Service was excellent. Gave good info and excellent, honest advice.

5 stars Verified customer

Worked we me on pricing, helped me get extended credit, very quick on repairs

3 stars Verified customer

Rear tires installed, but balancer was broken (outside your control) so I had to drive to another store for balancing. Front tire pressure was not checked (and is low). Overall though, a good experience, and good price on the tires.

1 stars Verified customer

Sales person left me during the closing out my service ticket, He just left me standing there while he waited on a customer that just walked in the door. I was just standing there watching this! I was in the lobby over an hour for an oil change and tire rotation, Unbelievable!!. Never received my estimate for future repairs via e-mail, as promised by the Manager who closed my ticket. Guess I won't be going back there for the recommended repairs because I don't know the cost to do the work.

5 stars Verified customer

Timothy avera was great

5 stars Verified customer

I always come to this location and have for at least 5 years. The staff always provides excellent customer service, knowledge and understanding as I am very limited on my automotive knowledge. I like to thank all the staff for such hard work and understanding but would like to point out more that Tim Avera, is my go to guy when it comes to repairing or maintaining my vehicles. Tim displays all the values such as integrity, trust, ethics and superb customer service skills for customers' needing advice, information or good customer service to make the visit more pleasant. I will continue to keep coming back to this location as long as Tim is still there.

5 stars Verified customer

I have been coming to Big O for at least 3 years. I work with Tim as always because he is very helpful (informative) timely, and efficient. I have no complaints as I am always taken care of. Tim is a great asset to this store not just with me but with other customers as well. I will continue to come to this location as I have a good rapport with the staff.

5 stars Verified customer

The work was accomplished quickly and correctly even though I did not have an appointment.

5 stars Verified customer

Hi Brandon

When you return from Vegas, give me a call. I got charged for new set of rotors, and did not get any discount from the ones i had on the car

Thanks

Joe

5 stars Verified customer

Tim the manager is priceless to your operation.