89.4% would refer friends and family to us

4 stars Verified customer

Good service

5 stars Verified customer

Great service

5 stars Verified customer

the work was done as requested and on a timely basis

5 stars Verified customer

Friendly staff and good work fast.

5 stars Verified customer

I took my truck in for 4 new tires. The employee was very informative about my tire options and he was also friendly! I will definitely go back!

3 stars Verified customer

people were very helpful

3 stars Verified customer

people were very helpful

5 stars Verified customer

Following a nail hole repair the technician showed me how bad my back breaks were and how they cut into the disk. I came back two days later as planned and they took my car right in and called in a hour and a half and said it was done! Major job done in record time.

2 stars Verified customer

I went in for an oil change at 9:00 a.m. and was asked if I had an appointment for the oil change. I replied that I did not and I was told that a walk-in oil change would require a 1hr 30 min wait. I was then told that they could set up an appointment for later that day so that I wouldn't have to wait that long. I proceeded to set up an appointment for 11:00 a.m. and went home to wait. I showed up at 11:00 a.m. and went up to the counter to let them know I had an appointment. Once I got there I was told it would be a 1 hr 15 min wait! Although annoyed by this, I went ahead and stayed anyway. The service took 1 hr 45 minutes. This has always been the problem with big O. I'll go pay a little more for quicker service somewhere else...

2 stars Verified customer

/visit started out good but went bad fast. I was pressured into getting repairs I was not sure were needed right then. When I said I could not afford them was told my credit card was interest free for 12 months. What they didn't seem to understand was that the card payments are more then I am comfortable paying. The young man who drove me home and picked me up has very , very nice.