Every time I need to bring one of my cats in to be seen, I am able to schedule an appointment quickly. Once I'm there, the staff spends ample time with my cat and me, answering my long list of questions and listening to my concerns.
The follow up is outstanding - someone always follows up with me after the appointment to check on how my cat is doing, and to see if I have any other questions. Most times, I do think of something I forgot to ask after I've left the appointment, and still my questions are always answered well and quickly.
The prices for services are extremely reasonable, and financial aspects of treatment are considered before moving into any kind of treatment.
Literally, I cannot say enough good things about this practice.