96.7% would refer friends and family to us

5 stars Customer since 2013

Love you guys. Solomon was precise and polite. Plumbers are expensive, and BMP is no exception but I know that it's always right.

3 stars Customer since 2015

I was impressed with the online scheduling and the call back after. I communicated to you that I needed the job just done. If I didn't, I would have had to pay $117 for an estimate? I'm assuming that is your hourly rate, and I feel that is bad business to charge someone for an estimate. I work in the commercial construction industry, and this is a seedy business practice that is not used. If that is indeed the hourly rate, my job, including the 30 min driving time, took about 1.5 hours.. I was charged $247 dollars, that was after a $20 discount. The parts for what needed to be done in particular are about $30, retail. I know this because I tried to fix this myself. So, let's say 47 in parts, which is high, I got charged $200, for labor, for a job that took less then 1.5 hours (that's being time generous). This is super expensive. If I would have known, and didn't have sense of urgency not to waste water, I probably would have shopped a little bit. I relied on yelp, which also gave average reviews. Did the job get done, yes. Was it cost effective for me to pay the rates that I did? Not so much. I was going to ask the cost to change out my tub, but decided not to, knowing that it would be out of my price range. Plus, I don't have an extra $117 for a quote.

5 stars Verified customer

Daniel was courteous and polite and did an excellent job, explaining exactly what he was going to do.

5 stars Customer since 2013

Late on a Friday night our septic tank backed up into our tubs.......yuk!! I called BMP and Solomon responded within the hour. As expected, emergency rates applied but all I can say is it was well worth the money. This company has knowledgable technicians and prompt service. Solomon wasted NO time or effort snaking the drain from the roof vents (no clean outs) and cleared the clog, I've used BMP before and will use them again. My house was built in the 60s and they know old plumbing like an old friend.

5 stars Customer since 2013

I was very pleased with the professional personnel and their performance in fixing my plumbing problem. I appreciated the advise in deciding which repair was the best choice and leaving the decision to me which I completed agreed with Scott.

Thank you for your service and will continue to call on you for future (hopefully there won't be any) plumbing problems.

Thanks again.

Joel Feder

5 stars Customer since 2013

I called BMP Monday morning at 8:00 am, by 9:30 Travis was out at my house and within an hour and a half my problem was fixed, cleaned up and as always I was very happy with their service and professionalism.

5 stars Customer since 2013

Highly knowledgeable is what you get. I have used other plumbers when I had a home warranty and they paled in comparison to Black Mountain. If you want the smartest, call them! Plumbing is important

5 stars Customer since 2015

Excellent , efficient and professional service. I would definitely use Nlack Mountain again and refer others to do so too.

5 stars Customer since 2013

Kevin was great and did such a nice job. Black Mountain will always be my plumber.

5 stars Customer since 2015

Robert knows his trade very well he came in to do his job and advised us on our best interest, he was very professional, tactful, and to the point.