Sam is an amazing colorist and stylist. I love seeing her and she has done a wonderful job with my hair.
I have an issue in the way things are priced. I used to go to a very large top salon in Boston with pricing that equivalent or lower with much better overall service. A toner was always included with color (partial/full etc...) if the colorist felt it was necessary. Also any "treatments" were not charged as an add on but included in the service (they would also never have done one without asking if there was going to be an extra charge). I feel that the pricing is unfairly high with these add on's and am hesitant to return despite a wonderful experience with Sam. I also think that charging for a blow dry after a color is outside the standard and I was upset to have spent a lot of money only to leave not really seeing my new color with a professional blow dry and product use.