Very Disappointed - cannot achieve highlites at bloom for some reason. There were a few. Toning took them away....now after first washing there are a few lighter pieces in front but they are ash- gray in color. Maybe more washing will being them out??!! Last thing I need is more gray!!
I actually had some hilites before and of the right color....I just wanted more. Have never been able to get the lift at Bloom. May be products?! Good people. I'm sad it didn't work. Like the salon a lot.
Also it took over 4 hours. Half my day off. I understand it takes longer to process naturally, but 4 + hrs!?!? This is the main complaint in the community - takes way too long. I think a refund is appropriate, unless my hair blossoms copper & blonde highlites in a few days.