824 W Lamar Alexander Pkwy
Maryville, TN 37801

Mon: 8:00AM - 5:00PM

Tue - Thu: 8:00AM - 7:00PM

Fri: 8:00AM - 1:00PM

Sat - Sun: Closed

99.4% would refer friends and family to us

1 stars

I am very unsatisfied with the way I was treated, due to a problem with my dental insurance. I have dental insurance, an ... Read More

Blue Ridge Family Dentistry replied:

We are sorry that you had such a difficult time with your employer providing your insurance with the proper information. After three unsuccessful attempts at submitting your claim, we had no alternative courses of action other than turning it over to you and your employer to get this issue resolved. Unfortunately, there is not much we can do in such a situation until your employer corrected the problem and you contacted the insurance company to fix the issue as well. We do apologize and are sorry that you felt our billing staff were being rude, we simply could not do anything else on our end.

5 stars Customer since 2013

Everyone was excellent from the frint desk to the end! Very impressed and very happy! You gave a new client to add! My w ... Read More

5 stars Customer since 2004

The service was excellent. The technician that cleaned my teeth was very knowledgable and helped me understand what the ... Read More

5 stars Customer since 2013

State of the art service with a smile. I walked in the door as a new patient and received an appointment for 2 hours la ... Read More

2 stars Customer since 2012

I was disappointed with this last visit due to the emphasis of the hygienist on a past procedure that your business did ... Read More

Blue Ridge Family Dentistry replied:

We apologize for this hygienist's behavior and thank you for alerting us to the problem. I hate to hear that such behavior bothered you all weekend. I know that we have contacted you offline to come in and have cleaning at no charge with a different hygienist. Thank you for choosing us for your dental care and allowing us to make this situation right.

5 stars Verified customer

Very nice, professional caregivers

5 stars Customer since 2012

Service is provided in an efficient timely manner. Greatly appreciated.

5 stars Customer since 2009

I've already recommended to some coworkers. Love being there! The staff members are very wonderful during procedures and ... Read More

4 stars Customer since 2011

The staff is very good and helpful. I always learn when I come there.

The prices are high for prophys and I would rate t ... Read More

3 stars Customer since 2011

Kept waiting for 15 minutes. Also do not appreciate the frequency with which I have to complete paperwork when nothing h ... Read More

Blue Ridge Family Dentistry replied:

Sorry you felt that your wait was not reasonable. We have noticed that patients scheduled at 11:00 am and 4:00 pm wait longer than those scheduled at 8:00 am and 1:00 pm. Unfortunately, updating paperwork, including health history, every year is a requirement set forward by the state department of health. It would be unfortunate for someone to have health complications due to us having outdated information.