I arrived at 8:45pm and the door was already closed! The receptionist came to the door after I stood there for 2 minutes waiting and she asked the eyebrow person if she could do my eyebrows. By the way, the eyebrow person was sitting on the chair with her keys ready to go. I told her I was very confused as I thought they closed at 9pm. She said they were closing up and they couldn't take me. But it was very clear they were all free and not doing anything. As I turned away, the eyebrow girl said Ok, I can do your eyebrows. So, I went in and got them done. She was awesome and finished in 5 minutes, I really like how she follows what I want and always cleans them well. Definitely way better then the eyebrow salon at Eastwood Mall- those girls are horrible. I was not sure if I should be thankful that she took me at 8:45pm or upset that they almost didnt. I understand if people close their doors at 8:55 or even 8:50, but 15 minutes can easily get another 2-3 eyebrow jobs done! And $12 for eyebrows is soo expensive! But I am always happy with the job I get when I leave.