Dr. Andy was nice, as usual, but only spent about 30 seconds with me. The hygienist, who I haven't had before, was very rough. I was in pain the whole time she was cleaning my teeth. I was not happy with yesterday's experience. I have been going to this office for about 7 years and this was my first negative experience.
I came in for an oil change and inspection. I was told I also needed brakes & a belt. I was impressed that the inspector showed me & explained what was needed. I was also offered options.
While waiting I also was very impressed by Dana who received customers and phone calls. Not only was she friendly and polite, it was very obvious how knowledgeable she was. I hope she made the same impression on other customers that she did on me.
And how nice it was to be driven to Wendy's by the owner-- talk about personal service!