8080 South Eastern Ave
Las Vegas, NV 89123-2526

Mon - Fri: 8:00AM - 6:00PM

Sat: 8:00AM - 5:30PM

Sun: By appointment only

97.0% would refer friends and family to us

1 stars Verified customer

Awful. Rich is a shyster, avoid at all costs.

5 stars Verified customer

I had a dead battery-brought my car in-they were very efficient-I was in & out within less than 1/2 an hr-I have been going to Brakemasters for 8 years & have been very happy with my service

renee

henderson

1 stars Verified customer

AWFUL is an understatement. I have had issues with my brakes since having this shop work on them just over a year ago - less than 5000 miles ago. I approached manager Rich Gerber at the counter with my receipt from my last service there, feeling that the work may have not been done properly causing the issue. Mr. Gerber took my receipt and then had people look at the vehicle, explaining that he would look it over, then come back to "tell you what the cost will be." I found this odd to begin with, as if this was not good work there should be no cost. When he returned to tell me what was up he began with, "Our labor is only guaranteed for 90 days," and proceeded to explain that somehow the exact same issue i had them fix less than 5000 miles ago had mysteriously occurred again. In addition there were new issues with other brakes that they either failed to notice on the first trip or were exacerbated by their failure to fix the first issue correctly the first time. $1000+, no discount on labor, not even an apology. I am beyond furious and will do everything in my power to see that your business drops exponentially. I have contacted an attorney and may soon have a forensic mechanic review the work and situation, and am contacting the Better Business Bureau as well.

5 stars Verified customer

Always honest and fast. I highly recommend you try them. I have been going there for years and feel as though they are very trustworthy.

5 stars Verified customer

Always friendly, knowledgeable and trustworthy!

4 stars Verified customer

Very courteous and friendly and so far, no problems with the work done.

5 stars Verified customer

Been going here for years. Always great service always an honest staff.

5 stars Verified customer

These guys are terrific! They don' rip you off with a lot of non-needed fixes. Straightforward, honest and fast. What more can you ask for?

5 stars Verified customer

was very pleased with the care my vehicle was given and the time it took to complete said care.

5 stars Verified customer

Great experience. Rich was knowledgeable and helpful and answered all my questions. I would refer friends to this location.