97.5% would refer friends and family to us

5 stars Verified customer

I tried these folks as I needed a Sat. appointment as I was leaving town in Sunday; my local repair shop closed in Sat..no problem for The Brake Shop.

From appointment to driving my car back home, everything was professional, very friendly, clean well appointed waiting area, with comfortable chairs & couch, kuerig coffee, snacks, big flat screen tv, and clean restroom.

The work performed by technicians was first class and the knowledge about diagnosing and repairing my vehicle was perfect and done correctly with excellent feedback from Carl on just what was wrong and how to fix.

I'll drive here from Gold Canyon for anything for our vehicles in the future.

Great job guys!

Mike Adans

5 stars Verified customer

This is hands down the best place in Mesa, maybe all of the valley! They are honest and work more like consultants who want to educate you to make the right decisions. They take pictures of any problems with your vehicle so that you can see what they are talking about. They work with you to help you understand what needs to be fixed right away versus what you can hold off on fixing when you have the funds to do so. These are just really good and honest people who happen to be great mechanics.

5 stars Verified customer

Carl got my car in right away and had my brakes and rotors fixed the same day. He did not make up extra problems or do any unnecessary work to gouge me. I really appreciate the honesty. From the reviews I have read about other shops this is not common. The price was fair and I would definitely recommend The Brake Shop!

5 stars Verified customer

Great customer services and I appreciate them squeezing me in.

5 stars Verified customer

The Break Shop was not what I expected. This business is legit. No hidden fees or surprises. Mr. Carl Brown was very helpful, honest, and happy to assist me.

5 stars Verified customer

The Brake Shop is my go-to place for car care, because I can count on the guys there to be professionals. They're always exceptionally honest and straightforward, even when they could easily have profited by my ignorance. Not to mention the fact that all the work they've done on my cars has been reliable, efficient, and thorough!

4 stars Verified customer

I have always had great experience at The Brake Shop. Friendly staff and always tries to get you in same day if possible. They don't try to tell you something is wrong when it is not.

5 stars Verified customer

I would definitely recommend this shop. Kind, curtious, trustworthy, and all around great people. They actually find out what's wrong with the vehicle and fix the problem. Not like other shops looking to take advantage and overcharge you for everything. I am confident in handing over my vehicle for inspections and oil changes and knowing that if they find something else that needs to be fixed or addressed that it is actually something to take note of. We all have been to the dealerships where they suggest that your whole engine needs to be replaced by 50,000 miles because thats what the they recommend or your car will explode. THIS IS NOT THAT SHOP. I would strongly recommend using this shop.

5 stars Verified customer

One of the Best experiences ,Period!

5 stars Verified customer

Great people who bend over backwards to provide great service! The place is clean and comfortable and they keep the prices fair!