98.8% would refer friends and family to us

5 stars Verified customer

My experiences with British American Auto Care are always extremely positive.

5 stars Verified customer

Friendly, very convenient, and quick. Comfortable lounge, and helpful staff. I would certainly recommend, and plan on being a repeat customer.

5 stars Verified customer

This private shop is the best in the area. The staff is very professional. I have found their follow up and work to be superb. I appreciate the shuttle service.

Thanks so much!!

British American Auto Care replied:

Good Morning Ms. Leyzac,

We greatly appreciate your kind feedback. We take pride in giving you the best experience while here at British American. Have a great day.

5 stars Verified customer

Very professional and thorough. Great front office staff and seasoned mechanics make British Auto my go to garage for maintenance and repairs.

British American Auto Care replied:

Hello Mr. Galindo,

Thank you for your review. We are very happy that your time with us was satisfactory. We take pride in providing great customer service. Have a great day.

5 stars Verified customer

Without a doubt, this was the absolute best experience I have ever had getting my car serviced.

British American Auto Care replied:

Good Morning Ms. Norris,

We greatly appreciate your kind feedback. We want to insure that you have a great experience and your vehicle gets the proper care that it needs. Thank you again and have a great day.

5 stars Verified customer

The problem was solved and I have my car (all within one day).

British American Auto Care replied:

Good Afternoon Mr. Stevens,

Thank you for your feedback. We appreciate it and glad we could be of assistance. Have a good day.

5 stars Verified customer

Good professional service

British American Auto Care replied:

Good Afternoon,

Thank you for your feedback. Have a nice day.

5 stars Verified customer

The most gracious staff and the most knowledgeable technical experts make it a pleasure to use British American for car service, as I have done for almost 30 years.

British American Auto Care replied:

Good Morning,

Thank you for your feedback. We appreciate it. Have a good day.

5 stars Verified customer

First, the employees/owner are always consistently very polite and very concerned that their customers are informed and satisfied.

Secondly, it is a company with the utmost integrity and professionalism.

Thirdly, I have been a customer for over 25 years and would never take any of my cars anywhere else.

British American Auto Care replied:

Good Morning Ms. Kinney,

We want to thank you for your wonderful feedback. We want to make sure that you are taken care of as our customer and have all the information you need to care for your vehicle. We enjoy having you as our loyal customer. Have a great day.

5 stars Verified customer

One again, excellent service. They completed a MD State inspection, a while-you wait service, in 45 minutes instead of the estimated hour to 90 minutes. They immediately sent the report electronically to the MVA, so when I went the next day the report was on file already (in addition to the email copy they sent me.)

British American Auto Care replied:

Hello there,

Thank you very much for you kind review. We are happy that everything was satisfactory and you were pleased with the work we do. Have a great day.

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