My nail trim with Sadie was fine. However, I recently had to have my other dog euthanized and am not happy about some things that happened while he was being treated at Browns. He was suffering from kidney failure and had to spend 3 days at your facility. When I brought him home for the last time, he had feces caked onto his butt which had already been shaved from what looked like an earlier bout of diareah. There were still poop flecks stuck in his fur from before he was shaved as well as the large piece of poop that was so stuck I had to soak it off. He also had dark green goopy eye boogers that had obviously been building for days and hadn't been wiped away. Considering that I had to let him go just days after that, it breaks my heart that three of his last days while he was in your care were spent sitting in his own fecal matter and with poop caked to his butt. I am sure that all of your vet techs and vets are very busy, but I had hoped that pets in your care would have been treated better than that.