I found the clinic to be unwelcoming and not terribly professional. I was not told that my initial eval. had been changed to another quite junior therapist until my name was called, no apology(I had already looked at the background of the P.T. I was assigned, so had no info. on the new P.T. until I came home to view her profile. The office staff argued w/ me the very first thing about paying up front(for my deductible they had "checked on line"). The P.T. was inexperienced, creating no warmth or sense of trust, was too busy taking measurements of my problem area, putting me in uncomfortable positions w/ little regard. And to top it off, there was a high school student observing my first appt. who mentioned I was her first observation.... not in any way confidence building.