97.3% would refer friends and family to us

5 stars Verified customer

We were extremely impressed with Garth and his team. We brought car in and they determined problem, fixed it, and had it ready in a couple of hours. Garth was very sociable and caring about us getting best deal!

5 stars Verified customer

Scheduled an appointment for an alignment and tire rotation on 8/18/17. Friendly staff. Quick turnaround. No high pressure or gimmicks. The most affordable price around. I'll be coming back for sure! A+++

5 stars Customer since 2014

Great service and very honest crew willing to help and make your decisions easier

5 stars Customer since 2017

Great service

2 stars Verified customer

I recently had a trying situation with my budget brakes experience. On Saturday, July 29th I had rotors and brake pads installed on my 2009 Mazda 6. Fast forward to the following Saturday, August 5th, while driving down I40, my car suddenly gave out on the front driver side. Turns out the lug nuts had not been tightened from the brake/rotor install from the previous week. Terrified from what could have happened is an understatement. Garth is who i spoke with upon arriving with the toe truck. He understood and kept me calm considering the situation. Which I do appreciate. I do feel that they went above and beyond to fix the situation, however, I do feel like i should have been compensated with a refund for my time and hassle.

5 stars Customer since 2017

refreshing, the customer service representative up front was so kind, I haven't been treated that nice in TN in such a long time, some people do not know what real customer service is, but this budget brakes location on Nolensville pike does. Even the mechanic took time to explain what he found and what he recommended and how to take better care of the brakes. So refreshing to meet down to earth folks.

5 stars Verified customer

Very friendly staff. Brakes work great. I am a happy customer!

4 stars Verified customer

Quick, easy (in and out in less than a hour...and that included installing brakes pads and rotors and brake system check on all four tires)...

5 stars Customer since 2017

Fast and to the point

5 stars Customer since 2010

I have been going to Budget Brakes for years. They always get me in and out quickly, and do a great job.