4914 Randall Pkwy
Wilmington, NC 28403

Mon: 8:00AM - 7:00PM

Tue: 8:00AM - 5:00PM

Wed: 8:00AM - 7:00PM

Thu: 8:00AM - 5:00PM

Fri - Sun: Closed

99.5% would refer friends and family to us

5 stars Customer since 2016

This was a cleaning and checkup...as always, the words that come to mind are welcoming, efficient and highly professional. This opinion is now based on numerous visits there for different needs.

The recent experience worth mentioning is that immediately after the 4th of July I had a chipped tooth that needed attention asap before I could leave on business travel. I went to the office unannounced the next day they were open and was promptly taken in. The tooth not only was checked...but fixed... same day.

Add "remarkably accommodating" to my description of their office...

4 stars Verified customer

the dentist was fantastic! very honest and conservative. the hygienist talked to me like i was a child and stabbed my lip with the tooth cleaner/pointed scraper thing. that's never happened before....

5 stars Customer since 2017

I was very pleased with the procedure I recently underwent with Dr. Eric Burns. . I was impressed with his use of the latest dental practice of having a crown made in office and not having to send an impression out to some lab. His care throughout the procedure and his attention to details to ensure a good fit was great . Everyone I have met are friendly, patient and helpful. My initial visit where I met Dr. Casey Burns was also great the latest diagnostic tools, the details of the work that needed to be done and her seeming to have all the time necessary to ensure I understood everything impressed me. Moving to Wilmington from NJ I am very please to have found a wonderful dental practice for me and my wife.

5 stars Customer since 2017

Everyone in the office is super friendly and efficient

3 stars Customer since 2016

This practice is not for the financially stretched. I don't come away feeling as though they are making much of an effort to save me money while caring for my oral health. I do not understand why replacing a small filling costs $212 here while my dentist in Iowa replaced a similar filling for $95 two years ago.

Burns Family Dentistry replied:

Hello, thank you for your feedback regarding your appointment. I would like to address your concern regarding our fees. We recently had a business analysis done for our practice and we are below average fees for our area but feel we provide an above average experience in patient care and treatment. We are very respectful of our patients financial situation which is why we provide a treatment plan identifying services/fees prior to any treatment, treatment needs are always explained thoroughly and prioritized by necessity/urgency, the Drs. offer care credit (and pick up the interest for a 6 or 12 mo payback plan) and we are always willing to look at financial arrangements for patients of record. We care about you and your oral health and want to make sure you have the best possible care! If you have any questions, please contact our office - we would be happy to discuss any concerns with you.

5 stars Customer since 2017

Excellent

5 stars Verified customer

Excellent professionalism!

5 stars Customer since 2017

Everyone was professional. Kind ..wonderful..anything anyone could ask for.

5 stars Customer since 2006

As usual, professional and efficient in delivering excellent dental care.

5 stars Customer since 1997

a friendly & professional experience.