1443 Warrenton Road
Fredericksburg, VA 22406

Mon - Thu: 7:00AM - 6:00PM

Fri: 7:00AM - 5:00PM

Sat: 8:00AM - 2:00PM

Sun: Closed

90.3% would refer friends and family to us

5 stars Verified customer

Great!

4 stars Verified customer

Dropped our van off on a Friday afternoon for an oil\filter change and tire rotation with the assumption it would be Saturday afternoon before I could pick it up. They called saying it was done and I was able to pick it up before they closed.

5 stars Verified customer

Great Service, Great Staff, and Professional Craftsmanship

2 stars Verified customer

I left my car for state inspection and emission testing. I couldn't pick it up until the next morning. I was disappointed to learn that my 2014 Acura, which cost nearly $40,000. was parked outside overnight, unlocked with the key in the cup holder. This is totally unacceptable and irresponsible.

This isn't your first foul up. A couple years ago you inspected my Jeep Grand Cherokee and didn't properly tighten the lug nuts. I nearly lost a wheel on the Pennsylvania turnpike. I should have learned my lesson. Well, now I have learned. Don't ask for a review if you don't want a bad one.

keep up this crap and see how long you stay in business. There are now multiple places I can go closer to my house. Good luck!

2 stars Verified customer

Everything went smooth and quick.

5 stars Verified customer

As always, very professional and trustworthy.

4 stars Verified customer

Always great service from the front and back of the house.

1 stars Verified customer

Although the mechanic was pleasant the job they did was very poor. They did an oil change and a pre purchase inspection and were supposed to top off the fluids but did not. That week the car severely over heated and then the following week it blew a head gasket. So much for the pre purchase inspection!

1 stars Verified customer

We use to come here from Leesburg years ago, the quality of workmanship is appauling now. I went in and told them my van was leaking steering fluid, they told me no leak and wanted to flush the system. Needless to say I had puddles under my van and knew they either didn't look or didn't care. I hoped flushing would fix it. It didn't. Two weeks later my van wasn't working and I had paid for nothing. I found a new place that is actually honest and fixed my van for less than they charged me for the flush. You've lost a customer and I took my parents with me to my new shop. That's 4 cars you all won't be touching again. Beware and don't use them!

1 stars

I have been using Burtons for many years. Our family has 5 vehicles and we have had many different things repaired at Burtons. We have also recommended them to many friends. My son's car had an electrical problem and they had the car for about 2 weeks. Once they found the problem I asked for a final price to fix the car since it was an old vehicle and no longer worth very much. The manager, Bob, told me $1080 was it, done and out the door. My son went to pick up the car and the bill was over $1300. I called Bob and he insisted he never gave me the original number. I however had written it down and was certain of the number. Bob did reduce the bill some but would not honor the original amount. He also would not let me speak to Mr. Burton about the issue. I didn't think I needed to get the final number in writing since I had trusted them for years. Unfortunately I was wrong. I also thought my years of loyalty to them was worth honoring the original price even if they had to forego a profit or eat some cost. I run my own business and have been in the same situation and have taken a loss to keep my customers happy. Unfortunately I will no longer be able to use Burton's nor can I recommend them to family, friends or anyone else.