The care my dog received was good, but the wait was really long. We went in at 1 pm. finally got to see the vet around 3:30. He needed to have an abscess drained so sent me home to come back in a few hours. I kept waiting and waiting. Due to other emergencies, his surgery didn't happen until 10:30 pm and the pick up time was 1 am. They were kind and kept him until 7:30 am. Cost was as expected for an ER, except the culture was going to be $300. They said they send the test out and cannot control the cost of that test..
They appear to be undergoing a transition, apparently the group of vets who own them sold out to VCA, a corporate veterinary group. My regular vet worked at a place sold to VCA and I didn't like it at all so followed my regular vet elsewhere. I'll keep my eyes open about future changes.