The facility is clean and comfortable. The reception staff was prompt, kind and efficient. The vet tech, Lee, was genuinely interested and took time to gather information and listen to our question and concerns. Dr. Proulx was amazing. He explained everything very well. There was no question that he truly cared about Ember and wanted quality of life for her. I cannot say enough good things about CVS, Carlsbad, and the staff and doctors who work there.