Jay did an outstanding job. He is always professional, conscientious and helpful. He is always respectful and efficient. From the moment I call and speak with Marsha to the finished carpet cleaning, dealing with Carr's is an effortless, pleasant and positive experience. Carr's has been to our home 4 or 5 times and Carr's is always consistent with service and immaculate carpet care. . . all with a smile. Cannot imagine having anyone else take care of our carpeting and I am also thinking of having our wood floors done in the future as well.