About

CarScope is a small family repair shop where you don't get lost in the crowd.

Personal Care

Our goal is to look out for your best interests and do the best job we can for an honest wage. We're not out to present a polished professional image, but to build a trusted personal relationship where you can feel at home.

Save Money

Repairing modern cars is flat out expensive but because we really do "look out for your best interests" we will likely save you thousands of dollars over the years. We don't use the typical sales quotas, goals, spiffs, bonuses or other tools to drive sales. Our service recommendations are based solely on the safety, performance, economy and reliability of your vehicle tempered by our understanding of your desires, preferences and current situation. If the service can wait or if for some reason we think it's better not to invest the repair cost in your current car, we'll give you that opinion rather than just do the job to get the money. For more on prices.

548-CARS

(757-548-2277)

Email: [email protected]

Accurate Technical Service Advice

We do our best to give you accurate information about your car, so you can make the right service decisions. Usually you'll talk to the tech working on your car so you're sure to get the "straight scoop". But no matter who you talk to, we emphasize honesty and accuracy in communication to our service writers, apprentices and technicians. This may seem like no big deal, but unfortunately, we've observed that a surprisingly large number of service writers in the industry don't accurately relay info to the customer; whether accidentally from technical ignorance of the subject or intentionally, to appear knowledgeable or even to over sell, either way makes it impossible to know what you really need. We train our staff to readily offer those under-used words "I don't know, but I'll find out".

Services

  • Alternators and Starters
  • Asian Repair
  • Batteries
  • Brake Repair
  • Brake System Repair
  • Computer Diagnostic and Repair
  • Cooling System Diagnostic and Repair
  • Cooling System Flush
  • Diesel
  • Domestic Repair
  • Drivetrain Service and Repair
  • Electric Repair
  • Electrical Repair
  • Electrical System Diagnosis and Repair
  • Emissions System Diagnostic/Repair
  • Engine Performance and Tune-up
  • European Repair
  • Foreign Repair
  • Fuel Injection Diagnosis and Repair
  • General Repair (Aftermarket)
  • Headlamps and Vehicle Lighting
  • Heating and Air Conditioning
  • Ignition Systems
  • Import Repair
  • Japanese Repair
  • Muffler & Exhaust Repair
  • Napa Autocare Nationwide Warranty
  • New Tire Replacement
  • Oil Change Facility
  • Oil Changes
  • Radiator Repair
  • Scheduled Factory Maintenance
  • Service Department
  • Shock and Strut Replacement
  • Smog Check
  • State Inspection
  • Steering and Suspension
  • Timing Belt Service
  • Tire & Brake Repair
  • Tire Repair
  • Transmission & Clutch Repair
  • Transmission Fluid Service
  • Truck Repair
  • Used Car Evaluations
  • Wheel Alignment

Languages

  • English

Insurance

  • Most insurance accepted
  • Most extended Warranties accepted

Payments

  • Cash
  • Check
  • Debit
  • Discover
  • Mastercard
  • Visa

Staff

Dyrell Hicks

Certifications & Memberships

international Automotive Technicians Network (iATN) Automotive Service Excellence Blue Seal