I've been a loyal customer for about six years now. Jason and his mechanics can figure out about anything thats thrown their way. They've always treated me with respect and resolves my car issues quickly and on time. I've also referred countless people here because it's a shop I believe in. It does matter what others think and I hope you give Carters a try. I apologize to your current mechanics in advance as I know when you visit Carters and speak to their staff you will also be a loyal customer.