Appointment was for 3:20p, was not taken until3:35p. Not my usual experience at your practice but I had a time schedule constraint so it mattered this time. You office was very hot!
We are sorry for your inconvenience for the delay in your appointment. It is very rare that the patient isn't taken back on time.
We were aware of the temperature in the office. A repairman was scheduled to come out the next morning.