The service was great. The staff was friendly and helpful. My husband ordered frames at the Springfield location and after a couple of weeks he was told they were not available. He was understandably frustrated so when I went to my appointment at the Brookhaven location he decided to see if he could find frames that he liked there. He was able to and a gentleman, who was friendly and apologetic for the inconvenience, was able to place his order for the different frames. It is nice to be treated as a valued customer.