She always makes my hair the best it can look! Just when I think she could not do anything better with my hair, she makes it better. She out did herself during my last session. She did highlights, root touch up, and a cut. She was deciding between going a little darker, I believe on the roots but changed her mind. The combination of the colors she used are the best that have EVER been done on my hair. I absolutely love it. Also, I am letting my hair grow longer and i can wave it wavy or wear it in a style that has to be blown dry but is painless to do.