The person who did my hair was amazing! She listened to me and got the color I wanted perfectly. My appointment did start late (which she apologized for), and she more than made up for it with the amount of detail and care she put into making my hair exactly what I wanted. The only thing that shocked me was the price. I had no idea how expensive it would be, and it was never communicated how much the "extras" would cost. It was over double what I paid on my first visit. That would be fine if I was expecting that, but I wasn't, so it did catch me off guard. My hair stylist was worth it, and even though the price was steep, I would like to go back to her. The only other thing I noticed was there was no place to leave a tip. No one asked me, and there was no place to write it in. If I hadn't been so shocked about the price, I would have asked. I'm not sure if it was on me to mention it.