96.3% would refer friends and family to us

4 stars Customer since 2016

Tamara was great! Very professional and gentle. My feet look excellent!

5 stars Verified customer

leslie did a fine job

5 stars Verified customer

Loved my stylist.

4 stars Customer since 2017

The person who did my hair was amazing! She listened to me and got the color I wanted perfectly. My appointment did start late (which she apologized for), and she more than made up for it with the amount of detail and care she put into making my hair exactly what I wanted. The only thing that shocked me was the price. I had no idea how expensive it would be, and it was never communicated how much the "extras" would cost. It was over double what I paid on my first visit. That would be fine if I was expecting that, but I wasn't, so it did catch me off guard. My hair stylist was worth it, and even though the price was steep, I would like to go back to her. The only other thing I noticed was there was no place to leave a tip. No one asked me, and there was no place to write it in. If I hadn't been so shocked about the price, I would have asked. I'm not sure if it was on me to mention it.

5 stars Verified customer

Great massage and clean facilities.

5 stars Customer since 2005

Loved Joanna who did my pedicure???

Might try putting seats for waiting closer to desk. I do not like to have to walk around trying to find a seat. THAT will not make it shop!!!!

5 stars Verified customer

I always enjoy my time when I come to Changes. I am always seen on time and the staff are always so pleasant. I love how the products are always explained to me during my facials and how I can purchase them after.

5 stars Customer since 2006

I always look forward to my skin care consult and facial with Krys. She is knowledgable, experienced and caring.

Afterward I enjoy my renewal in the Aqua Terra room with the beautiful waterfall wall, a piece of dark chocolate, and close my eyes...bliss.

5 stars Customer since 2010

Claire is wonderful. The women at reception are terrific. Great experience!

5 stars Customer since 2010

Alexandra was excellent for my massage. I love that the steam sauna is working well again.