6 days ago I scheduled a general checkup and oil change for first things in the morning at the Durham location.
I arrived 5 minutes ahead of time.
I was informed that my car was due for fluid changes.
I was later informed that my car's transmission is automatic, not manual, so it will be $100 more than previously quoted.
6 hours later I was able to leave with my vehicle.
None of the work performed was explained to me before leaving.