97.7% would refer friends and family to us

1 stars Verified customer

6 days ago I scheduled a general checkup and oil change for first things in the morning at the Durham location.

I arrived 5 minutes ahead of time.

I was informed that my car was due for fluid changes.

I was later informed that my car's transmission is automatic, not manual, so it will be $100 more than previously quoted.

6 hours later I was able to leave with my vehicle.

None of the work performed was explained to me before leaving.

5 stars Verified customer

As always, great friendly service.

5 stars Verified customer

Great service!

5 stars Verified customer

Great job as usual.

5 stars Verified customer

I appreciate the services provided by chapel hill tire. They are always quick, helpful and a pleasure to work with.

5 stars Verified customer

Chapel Hill Tire were exemplary in meeting my requests. They came out and put air in my flat tire and then drove behind me to the workshop. They are working to locate a new spare tire (of a strange size). Very polite and helpful staff - definite 5*.

5 stars Verified customer

Popped in with no appointment and got my car inspected (for a VERY good price) almost immediately. Very professional and courteous service. First time there, but I really felt good about the experience.

5 stars Verified customer

Took my vehicle in for a safety inspection. Didn't have an appointment, but they took me right in. Fast and professional.

4 stars Verified customer

These guys rock!

Thank to the mechanic who fix my truck, you really rock dude. Thx again.

Your service advisor needs help in customer service really bad.

He charge me for a part without my permission that cost $500.00.

We work it out but very unhappy with service advisor.

Great work these guys do.

I told all my family and friends to their to get their cars fixed

5 stars Verified customer

Easy to schedule service. Work done promptly.

Also in Durham

Optometry

The Eye Center Next to Lenscrafters

5 stars 914 reviews

Fabulous! Great! Wonderful. Excellent staff and an optometrist who is fantastic! I last visited the place in 2011. I recall it as very good then and was impressed with the young optometrist. Now 6 years later, the optometrist is very seasoned and armed with the latest and greatest technology. Both the optometrist and the staff were very informative.
Read More …

Spa

Amazing Lash Studio Southpoint

5 stars 159 reviews

I first want to say that Brenda the lash tech who applied my lashes was very sweet and did a nice job. However the front desk/manager lady will be the reason I will not return. First and foremost when a customer request and expects a certain look and that is not delivered. Poor business. If you have a policy that all lashes needed to look natural and you do not apply lashes that are requested, please be transparent. I would have appreciated that honesty so that I would not have wasted 3 hours of my time and money. I was clear about my expectations and at the end of my session the first thing I am told is "I don't think you will like these but come back and after a few sessions we can began to achieve the look you are wanting" is beyond frustrating. Then tonfirther explain that the manager who provides the consultation heavily influences the type and style you get, absurd. Had this natural look policy been explained up front I would have been happy to say thanks, but no thanks have a great day.
Read More …