Chapman's Automotive

Automotive

4.5 stars 28 reviews

310 E Victory Way
Craig, CO 81625

(970) 824-4912

Mon - Fri: 7:00AM - 6:00PM

Sat - Sun: Closed

Services

Alternators and Starters
Batteries
Brake Repair
Brake System Repair
Computer Diagnostic and Repair
Cooling System Diagnostic and Repair
Cooling System Flush
Diesel
Diesel Specialist
Domestic Repair
Drivetrain Service and Repair
Electric Repair
Electrical Repair
Electrical System Diagnosis and Repair
Emissions System Diagnostic/Repair
Engine Performance and Tune-up
European Repair
Foreign Repair
Fuel Injection Diagnosis and Repair
General Repair (Aftermarket)
Headlamps and Vehicle Lighting
Heating and Air Conditioning
Ignition Systems
Import Repair
Japanese Repair
Muffler & Exhaust Repair
New Tire Replacement
Oil Change Facility
Oil Changes
Radiator Repair
Scheduled Factory Maintenance
Service Department
Smog Check
Shock and Strut Replacement
Steering and Suspension
Timing Belt Service
Tire & Brake Repair
Tire Repair
Transmission & Clutch Repair
Transmission Fluid Service
Truck Repair
Used Car Evaluations
Wheel Alignment

Languages

English

Insurance

Most insurance accepted

Payments

Cash
Check
Debit
Discover
Mastercard
Visa

Staff

JB Chapman

Certifications & Memberships

91.7% would refer friends and family to us

2 stars GARY M Featured review

Unfortunately I am not satisfied. Only reason they got 2 starts is because they are very friendly. Took my vehicle in to diagnose a problem with the air conditioning system. Left it there all day and when I called they said it was all fixed and they replaced some schrader valves and recharged the system. I paid 155.00 dollars. Picked up the truck and drove it with the AC on...problem still remained. Took the vehicle back and explained the problem again. They told me they could not replicate the problem and that they wanted to clean out the condensor cause it was filthy. Weird how they never saw this the first time while they were diagnosing the problem. So I declined having the "cleaning" done as I believe they just wanted money. I am almost positive they did not understand the problem. So I would have spent 300.00 dollars and the problem would still be there. I am simply not happy that I have left the truck with them for 2 whole days and nothing was fixed except for the AC being recharged. It is a shame because the people there are really nice to deal with..

11 years ago

Chapman's Automotive replied:

Brian-

I hope as you do, that we can get it right every time, and that is what we strive to do.

This correspondence is confusing, based on your interaction with our staff and the plan that was discussed when you came to pick up your 4 Runner.

I truly thought that your A/C concern was resolved, when I took care of it for you on the first visit. The temps were ideal and we did not experience any foul odor or fluctuation in pressures or temperature produced, as you brought up on your return visit. We did attempt to duplicate your concern and see what could have been producing the smell that you noticed. That mildew smell and dirty cabin air filter was the only reason that we recommended cleaning out the evaporator core and changing the filter. The rest of the system tests out 100% normal. We could not duplicate the fluctuation you shared. The offer still stands, if the system starts blowing warm again, swing by Monday to Friday, 7:00 - 6:00, and we'll be more than happy to look at it again.

5 stars KELLY H Verified customer