I brought my dog is for a routine blood test, and Dr. Andres and all the staff were very friendly and welcoming, as always. My dog, despite his large size, is very shy and very attached to me, so I requested as usual that I be able to stay with him and hold him during the blood test. Dr. Andres was completely accommodating, and he even asked the lab tech to do the blood draw where we were sitting in the waiting area, so that my pup wouldn't even have to move away from me (we were the only ones there at the time). I really appreciate how kind, caring, and knowledgeable everyone at Clark-N-Oak is and how much they truly care about pets. I've never gone to another vet since I found them!