97.9% would refer friends and family to us

5 stars Customer since 2013

I'm reluctant to rate them so high, no because they're not awesome, but because I don't want everyone to take up the time of the best damn mechanic in Butte County. Seriously great mechanic.

5 stars Verified customer

I appreciate the prompt and personalized service.

5 stars Customer since 2013

I first went to Chico Car Care because it was highly recommended. I've never been disappointed. I've always felt they are exceptionally skilled in their work and reasonably priced!.

5 stars Customer since 2013

our Prius ran noticeably better; including acceleration, braking, mileage, etc. after our recent routine 45,000 mile service. Thanks again.

5 stars Customer since 2012

Great customer service; excellent communication and very reasonable prices. Recommend Chico Car Care to all my friends!

5 stars Customer since 2014

Best place in Chico. Everyone is very friendly and thorough. We've taken a couple of cars here, and plan to bring another. Very very pleased with their service and prices! I recommend them to anyone.

3 stars Customer since 2014

The staff at Chico Car Care were very kind and helpful. They did exactly what they said they would do and in a timely manner. I believe the technician who worked on my van knew exactly what he was doing and did the work well.

They located the problem and performed the part replacement promptly. However, I feel I was overcharged for the part and also for the labor required. I know this is a subjective judgement on my part but since this is my review, that is what I feel At $160 for diagnostic, they are high. But I accepted that at the outset. And they did find the problem promptly. However, they then charged me $123 for what is at most a $70 part. And the labor charge seemed to indicate they needed to remove the shroud, which I question. I was disappointed, because in the end the work was done well and promptly, and I like the people there.

5 stars Customer since 2014

I think you are great!

5 stars Customer since 2012

Fast, informative service.

I feel my car is in excellent hands and I like that you know what has been done before and what needs to be done at the correct milage.

I always reccomend your services to others.

Thank You!!

Lucy Lewis

5 stars Customer since 2012

Great sevice. Love that you provide a checklist of things completed and things things to do.