Christian Brothers Automotive - Georgetown

Automotive

4.5 stars 259 reviews

3723 Williams Dr Bldg 1
 Georgetown, TX 78628

(512) 863-3400

Mon - Fri: 7:00AM - 6:00PM

Sat - Sun: Closed

98.0% would refer friends and family to us

5 stars Verified customer

Everyone at Christian Brothers Automotive was extremely helpful, courteous and knowledgeable. I would highly recommend u ... Read More

5 stars Verified customer

Went in for state inspection. Very friendly staff. Did not have appt but was able to get it done within about 15 minutes ... Read More

5 stars Verified customer

Great service and quick and personal

5 stars Verified customer

A few weeks ago I was on my to the airport,loaded with luggage and my dog, when I ran over a piece of metal that totally ... Read More

3 stars Verified customer

They work too hard to sell you something

5 stars Verified customer

Christian brothers makes It possible to drive my car more Than 250,000'miles. It is still perfect. Thanks .

5 stars Verified customer

I am very very pleased with the service I have received from Christian Brothers Georgetown. The staff is professional an ... Read More

1 stars Verified customer

I didn't know where to go when I first arrived in Texas or who to trust, so I trusted you due to your name. The first ti ... Read More

Christian Brothers Automotive - Georgetown replied:

Craig and Christine,

I am so sorry about the confusion on your vehicle, and I wanted to let you know that if you ever have issues we encourage you to call us so we can resolve things. I did some research this morning and wanted to try and clear up at least a few of your concerns. First being the transmission fluid. I double checked our shop's information on your Avenger and verified that it stated the fluid is due to be flushed every 60,000 miles. To make sure we didn't have bad information I also called Chrysler to verify, and they confirmed our information here. If you ever have information that contradicts what we are telling you, or what Chrysler is telling us, please let us know so that we can get to the bottom of it. Second, is the price of the oil change. We realized a little over a year ago that our oil change price had not been increasing with the increased cost of oil. So we have incrementally increased our price over the past year and a half. Going from $29.95 to $34.95 to $39.95. We began offering the $10 discount to help offset the increase for our loyal customers. Last I wanted to address the oil pan leak, which represents the largest portion of our $730 estimate. If you look at your receipt you will see the number "2" next to the description for replacing the gasket. This means that the leak is only a "2" on a scale from "1-10" and is very minor. I apologize that this is not more clear in the notes and I addressed my team this morning about improving this. When a leak is that small our intention is to inform the customer so they can keep an eye on it and plan for possible future repairs, not to try to persuade them to fix it. If you felt that was not the way it was handled, please call me directly and I will address it. Thank you for your feedback. We are always looking for ways to improve.

Jonathan Carr

Owner/Operator

5 stars Verified customer

I am very pleazed with the work Christian Brothers did o n my car. They were very efficient and courteous. They broug ... Read More

5 stars Verified customer

I feel that you all take very good care of my car -- the mileage (180,000 miles) attests to this. Thank you for caring ... Read More