I've been going to Christo Fifth Avenue for over 5 years now, and had really grown to love the haircuts and styling that I would get from one of their stylists. Unfortunately, this stylist left last year, and I had been hesitant to try someone else. I finally bit the bullet, but I feel like I should have tried someplace else. First, I lost a few more inches than I demonstrated, which is never something you really want to experience with curly hair. However, what was really underwhelming was the styling. Every other haircut I have received there, my hair was finished beautifully-- super shiny, soft and dry, with every curl incredibly well-defined and staying that way for days. That's what I had grown to associate with that salon, and I would have been the first person to recommend it. But this time, they did not even finish diffusing my hair, so I left damp, and my hair became frizzy and shapeless after I left. It simply was not the quality that I was used to... I was really disappointed.
Thank you for continuously visiting Christo Fifth Avenue for over 5 years! We sincerely appreciate your ongoing support and choosing us as your curly hair destination. We are very sorry to hear that you were unsatisfied with your last visit. As per your consultation with our senior designer, you requested where you would like the length to sit when it is blown out straight, which our senior designer indeed performed. Of course, some shrinkage will appear when styling any type of texture naturally curly, as you desired for your finishing style. According to your feedback, it seems the main part you were unsatisfied with was the styling. For our clients who do not want extra body in their curls, we tend to leave the hair very slightly damp so it can air dry nicely without the additional volume as diffusers typically do to curls. Humidity and weather conditions also can impact the style. Our global artistic director, Christo would really love to invite you back to our salon for a complimentary consultation so he can take a look at your hair and review your styling concerns. We understand that as a curly woman, it is your journey to find the best curly salon and product available and we would love to continue be your curly sanctuary.
Please, feel free to e-mail firstname.lastname@example.org to set up your appointment! We hope to see you soon!