98.0% would refer friends and family to us

5 stars Customer since 2009

Called with some issues my dog Chacha was having and they had me in the office within the hour. I have been going here for all most 30 years now and they have always been the best,

5 stars Verified customer

My experience was good but expensive.

5 stars Customer since 2007

The staff are so hospitable and the vetenarian is kind, knowledgeable and engaging! Our dog LOVES going to the vet and doesn't even notice when she receives a "shot" or gets blood drawn. She doesn't leave traumatized at all!

5 stars Customer since 2012

Everyone was friendly and helpful and very prompt with our appt.

2 stars Verified customer

I used to love going here but recently my experiences have been pretty disappointing. Dr. Garzillo is great but a lot of the newer staff are not friendly. A male tech seemed annoyed and didn't address anything we asked. We are most likely going to look for a new vet.

Cinnaminson Animal Hospital replied:

Thank you for your feedback. We take our customer service very seriously and are truly sorry to hear this. At your convenience, please call our hospital manager Dominique at (856) 829-1145 so she can learn more about what happened and address it with the team.

5 stars Customer since 2016

Visit was Great! And very quick. Thank you!

5 stars Customer since 2014

My pups and I have always been treated with kindness by everyone in the office. I am very comfortable with the docs and they are all very informative and caring.

5 stars Verified customer

A wonderful visit as always. Dr. Steiner and all the people working at the office are always so polite and helpful.

5 stars Customer since 2012

Everyone is always so friendly and loving with our furry babies. We wouldn’t trust anyone else with them and their care.

1 stars Verified customer

I will never bring my pet back to this establishment again. Our terrible experience started with Anastasia Garzillo who is condescending and dismissive. Her assumptions that my partner and I had any idea what she was talking about when using medical jargon about the results of our pet's tumor was not helpful and when I asked for clarification she appeared annoyed and disgusted that I would even ask such questions. Just some insight- our pet was diagnosed with cancer. She should leave the explaining to someone who actually knows what they are talking about. It appears that she is insecure in her career and overcompensates by trying to make her customers feel dismissed. I would suggest Anastasia Garzillo take a customer service course and learn how to listen, show empathy and compassion, and give just a little respect when you're dealing with customers who's beloved and precious pet is suffering from cancer.

Cinnaminson Animal Hospital replied:

Thank you for taking the time to send us your thoughts. We are sorry that you had such a difficult experience when your beloved pet was diagnosed with cancer. Our first and foremost goal is compassion towards our patients and their owners. Please call our hospital manager Dominique at (856) 829-1145 if you would like to discuss your concerns.