Unfortunately, I am getting over a horrible cold. At the end of my cleaning, I started coughing. Hygenust immefiately sat me up and got me water. Then someone from front office brought me very cold water to see if that would help. My care didn't stop. Another helper brought me several pieces of honey candy tobsee of honey would help soothe my throat. All were so kind. Despite being terribly embarrassed about the coughing, I was pleased with everyone's care and concern.