My experience was great. The problem I am having these days is with scheduling. Both Amandas take care of me, but, especially with my travel schedule and their limited availability, I could not get an appointment for the day I wanted and had to settle for something a full three weeks later. Where color is concerned, this is far too long to wait. I am really torn and upset about this. I love the work these ladies accomplish, but I really do need to come every four weeks, and, if one or two days do not work for me, I need some flexibility on the part of the salon. Also if an emergency comes up, as one did recently, I am totally out in the cold. The salon simply cannot work with me because these ladies are so heavily scheduled. I have been a customer for at least a decade, but I am considering moving elsewhere just so that I can be taken care of a regular basis.