This office told me I needed unnecessary and expensive treatment.
At my last 6-month prophy (August 17, 2015) the new hygienist (Sandy) did perio probing and told me that instead of the usual cleaning, I needed scaling and root planing - a more than $700 procedure - because I have periodontal disease. She said all my gums were inflamed and bleeding. I later calculated from my perio chart that she measured 4-5 mm pockets on 84% of my teeth. Her assessment was very disconcerting because I've had prophys there every six months for several years and until this visit, I have never been told that I have serious perio problems or that I need to use any type of special care at home. I brush and floss every day, so I wondered why: 1) a previous hygienist or Dr. Willock hadn’t mention this problem before, and 2) how my perio status deteriorated so drastically in six months.
Having a hygienist instead of the dentist give me a medical diagnosis was also a major concern, especially when Dr. Willock did nothing that I was aware of that would confirm the diagnosis. He looked around my mouth for no more than a few seconds, didn't re-probe any of my teeth, didn’t mention inflammation, and didn't ask the hygienist what my perio scores were. All he said was that he might also put some antibiotic chips in my gums. And for that, I was charged the full exam price.
A week later, I got a second opinion. I do have some 4-5 mm pockets, but not on 84% of my teeth. Also, there was no gum bleeding or inflammation, and certainly no need for scaling, root planing, or antibiotics. I'm definitely not going back to Dr. Willock, as I no longer trust him or the hygienist.