96.4% would refer friends and family to us

5 stars Customer since 2017

Very satisfied with the care my pets received hrre.

Such a professional and wonderful staff here

5 stars Customer since 2017

I met with the groomer Michelle when I initially got to their office and she went over specific details on how my cat Zena should be groomed. She was very kind and knowledgeable on details how Zena should be groomed. The front staff were very friendly and professional and answered any questions I had. Pam even called the next day after Zena's visit to see how she was doing. Michelle was even nice enough to carry Zena in her pet carrier to my car since I had back surgery a few months ago. I would recommend any of my friends to Coal Mountain Animal Hospital knowing their pets would have the most caring and friendly service.

5 stars Customer since 2012

My experience was excellent as always! Very nice and helpful office staff and a minimal wait time.

5 stars Customer since 2016

This annual visit is probably more traumatic for me than it is for my dogs. Since I survived it well, the dogs did, too. Mine are a handful and y'all did a great job with them.

5 stars Customer since 2014

The entire staff is very friendly and provides top quality care for our pets. We appreciate the time all staff members took to ensure that we were well informed of everything going on with our furry family members. Exceptional!

5 stars Customer since 2017

A wonderful staff, everyone was so nice. And the veterinarian was very knowledgeable and was very understanding and helpful. I'm very happy that I started taking my English Bulldog to Cold Mountain Animal Hospital. I will definitely be recommending everyone I knew to go here.

3 stars Customer since 2014

Marley was with you 9 days and I had asked for a bath and nail trim- neither had been done. I understand that the bath could have waited until last day but nails didn't need to wait. I also feel she could have been bathed Friday or SAT and been fine for pick up today.

I also asked for shots to be given while there and no paperwork was given to my sister who picked her up, so I'm assuming no shots were given. Please advise if they were.

Lastly, I feel pick up on Sundays should be available. Even if you're just open from 10-2 - option should be given.

5 stars Customer since 2017

Coal mountain animal hospital is wonderful! They test my baby like their own! From the front desk to the doctor, everyone is so nice and helpful. Love this place!

5 stars Customer since 2016

CMAH always takes such good care of our Gus. From saving his life's when he ate a rubber ball, to just loving him when we board him. Thank you!

5 stars Verified customer

The front desk receptionists were VERY nice ( that is most important because they are the voice and face of the clinic). The vet tech was very friendly and thorough. Dr. Heath was very attentive and thorough when answering questions. She stayed and answered all my questions and it never seemed like she was in a rush to get to another patient. As my pet walked around the exam room, she even sat on the floor to make him more comfortable! I felt like everyone cared about my pet and I.

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