Absolutely thrilled with the office! The doctor and staff, from the initial point of contact at reception to the finalization at billing is fantastic. The staff, from Frankie, Gigi, Emily, Angela, Chanel, Lucy, to Desiree, and of course, Dr. Roxanne Achong-Coan, is warm and welcoming and great with my children. The staff worked diligently to assist with new insurance processing, 2 children's appts., and a CRT consultation which was a welcome option to my daughter dealing with a progressively worsening RX at a young age. The office is beautiful, clean, and stocked with a nice selection of frames. We felt confident that at all stages, our questions and concerns were answered quickly & efficiently. Overall, very pleased!