Appt was for 3:30 was not seen till 4:10pm. At checkout girl at front desk stops in the middle of making a future appt for me to talk to the girl next to her about another client and stops completely what she's doing to help me. I had to say hello to get her attention and let her know it was rude and unprofessional. Bad customer service for sure
Jenny Lee (my hair stylist) is the best! She was able to fit me in the same day and got my hair exactly the way I wanted it! The atmosphere in the salon is very soothing and classy. The entire staff makes you feel welcome and special.