Even though I was a few minutes late, they were ready for me. I was taken right back and seen immediately. In the past my appointments would seem to take forever, but everything went quickly from start to finish.
Loved my experience with Dr. Hess! It was the most comprehensive eye exam I have had in years. Also, Torrey is the epitomizes the definition of excellent customer service! Her patience in working with customers laudable and her genuine advice and guidance with choosing the right frame is invaluable. Her beautiful smile lights up the office too. After bringing my daughter to Dr. Hess and experiencing the highest level of patient care. I made appointments for every member of my family.
You have to choose a right person to get an excellent service. Overall, I have great experiences. But last time, in December, I didn’t schedule with the one I like, then I got a bad experience of 75min custom massage because the massagist showed carelessness. She tried to fix it after I pointed it out.