I was slightly put off by the fact that my therapist, Mary, didn't even speak to me. It was my very first visit. When she showed me to the room, she said - "we'll start face down. I'll be right back." And left. At that point, I wasn't sure if I was supposed to undress, where to put my stuff... etc. It was only my third massage ever and my very first time at La Vida. When she returned she still said nothing.
The massage itself was very productive. She focused on working on the knots and tension and I felt much looser when I left.
However, she didn't say a single word the entire time, not even to ask if she should adjust the pressure. I felt this was inconsiderate.
Overall, good massage and I'll probably go back when I need knots worked out again. But I left feeling like I was just another appointment rather than a person.