Community Automotive Repair
Automotive
846 Fulton St E
Grand Rapids,
MI
49503
(616) 774-7048
Mon - Fri: 7:00AM - 5:30PM
Sat - Sun: Closed
About
Our goal is to delight you.
Services
- AC Recharge
- Alignment
- Alternators and Starters
- Asian Repair
- Batteries
- Brake Repair
- Brake System Repair
- Brakes and Mufflers only
- CV & Drive Axle
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- Fuel Injection Service
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Hybrid/Electric Vehicle Services
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- Oil Change Facility
- Oil Changes
- Passenger Tire Service
- Performance
- Radiator Repair
- Radiator Replacement
- Scheduled Factory Maintenance
- Serpentine Belt Replacement
- Service Department
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Tire Rotation & Balance
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Financing
- Mastercard
- Visa
Staff
Dick Zaagman
Todd Vruggink
Dave Conley
Certifications & Memberships



What others had to say
5 stars Tim B Featured review
Timely and professional service.
Thank you for the feedback, Tim.
5 stars Steve Z Customer since 2021
these guys do what other mechanics would love to have the knowledge of. they are absolutely good( they do charge for it) but they get the job done!
Thanks Steve, we love getting the job done and we're constantly seeking continual education... our technicians are the best in town.
5 stars Roger F Customer since 2021
Work was performed professionally and on time. I am very pleased.
Great to hear Roger, thanks!
5 stars Stepanie F Customer since 2021
Thanks so much for providing me with such good service and clear communication. I wish I could have gotten in sooner, but I do think you guys are very busy... which is a good sign that you are doing good work.
Stepanie, we are delighted that you believed in us and patiently waited. Thank you.
5 stars Patrick R Customer since 2020
Great job as always.
Thanks Patrick, it's always our pleasure working on your car.
5 stars Jd L Customer since 2019
Always great.............they even put up with me bein' chatty!
LOL, everyone knows you here. Glad we've been able to service your vehicle for so many years.
5 stars Paul A Verified customer
Always on top of things and attentive to detail. Excellent community resource.
Paul, always feels good to help out and get it done right. Sorry for the cumbersome scheduling.
5 stars Anonymous
Professional, honest and friendly service!
3 stars Brandon T Customer since 2021
Community Automotive did a great job on the repair of my vehicle. When I dropped it off they were prompt and courteous. I had called in a few weeks prior to brining the vehicle in and was quoted far less than the actual cost of the repair. I understand that mistakes happen and it did not change my desire to have the vehicle repaired elsewhere. I would have appreciated a discount on the service since I was quoted a far less expensive price a few weeks prior. The service advisor Kevin looked for the call but was unable to locate it on their call log.
Beyond that piece of it, I would have appreciated a little more detail on what was done with the vehicle since there is a lot that goes into replacing the oil pan gasket on an 07 335i. The sub frame has to be lowered which opens up a lot more than just dropping an oil pan. Was an alignment performed because the sub frame was dropped? I don't know but I imagine one should have been, Kevin mentioned that the axels had to come out and the tech noted that the tie rod had some play in it but that was never mentioned to me. There was little communication from Kevin while my vehicle was in the shop as well, I dropped off on a Monday, he called later that day with an update that the oil pan was leaking and said it would be the middle to end of the week. I had to call him on Friday to ask if it was going to be completed that day.
I think overall Community Automotive performs quality work, the one thing I would recommend to them is the customer service side. It is one thing for people to friendly and courteous but that happens at almost every shop. I think taking customer service to the next level by informing your customer through out the process and being more detailed in explaining, and noting what was done would help. Thanks
Brandon, thank you for your review. We investigated your concerns and found that indeed we provided an initial quote over the phone that was unexplainable and inaccurate. That was a mistake and it sounds frustrating to then receive an increase on the next quote. Furthermore, we could have provided you a bit more information during service and repair. To answer your question, it does not appear that an alignment was performed. Should you feel that this is needed please contact us. And, it seems like we were late in communication regarding your tie rod end and in general with the follow up for completing the work on your 335i. Our goal is to continually improve and your feedback has led to training, and a review of our processes to better serve our community and customers. We sincerely thank you for your time to write your review. Thank you, ~Brandon P.S. yes, we have the same name:)
5 stars Anonymous
Good customer service
Thank you for the review!
5 stars Paul A Verified customer
I always receive the best the city has to offer at CAR
Thanks Paul, we're glad you're a loyal customer of ours!
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