I had an appointment at the Rocky Hill office. I was greeted by a friendly, caring and polite staff that took care of all the paperwork and brought me into the examining room. The wait in both the waiting room and examining room were short, less than 5 minutes. Dr Jeffrey Kahn was friendly, caring and concerned about my bone spur. He listened to what I had to say and gave me an explanation in terms I could understand, along with the treatment. It was a terrific experience and I would recommend him to anyone.