I stopped going there because my hairdresser didn't take the time to do the job right. Same with the colourist. On my last visit, the colorist didn't run the color all through my hair, so it looked faded when I got home. The cut was so minimal, and what was done was so sloppy, that I actually had to re cut my own hair a week later, and my recut looked better than her original cut. Considering that my visit had cost close to $300, that was the last straw.