I was extremely pleased with the overall experience and would recommend the Spa and Salon to all I meet and know. I was fortunate enough to have Karen do my hair and was impressed at the fact that she knew exactly how to cut my problem, curly hair. My ex-husband, his dad and 2 of his sisters were all hair dressers and had their own shops. His youngest sister still has a very popular shop in Florida, so I have been exposed to every aspect of the business. From the very short wait-time, the welcoming receptionist, the interest in making me comfortable, offering me a wonderful cup of your tea and, of course, your lovely Karen, to my leaving your Salon with samples of your great goodies, it was an experience of great professionalism and warmth. Thank you again, Karen and Copperfalls for this opportunity to be pampered.