96.8% would refer friends and family to us

5 stars Customer since 2014

Love my services and Jen!!!

Copperfalls Aveda Spa & Salon replied:

Great to hear - thank you!

5 stars Customer since 2005

Relaxing and worth the drive!

Copperfalls Aveda Spa & Salon replied:

Thank you Alison for choosing Copperfalls!

5 stars Customer since 2000

My husband and I have been seeing Lindsay and Joey for couples massage. They are amazing and we feel wonderful when we leave. This experience not only supports our health but our relationship. We always look forward to this outing.

Copperfalls Aveda Spa & Salon replied:

Cindy, we look forward to seeing you and your husband very soon! Thank you for choosing Copperfalls for your wellness needs.

5 stars Verified customer

Very friendly and my hair came out exactly as I was hoping.

5 stars Customer since 2016

The best massages!

Copperfalls Aveda Spa & Salon replied:

Thanks Rick, we think we have the best Massage Therapists too!!

5 stars Customer since 2001

AWESOME PRENATAL MASSAGE, WORKED THE PLACES THAT ACHE AND I CANNOT DO ANYTHING ABOUT. FEEL GREAT

Copperfalls Aveda Spa & Salon replied:

Courtney, Congratulations on the pregnancy, how exciting!!! Thanks for the feedback we always appreciate it.

5 stars Verified customer

The staff was welcoming and inviting. They were extremely kind. However, towards the end they seemed very rushed. They had back to back appointments and they rushed through the last of our services to make it in time for the beginning of their next appointment.

Copperfalls Aveda Spa & Salon replied:

Jordan thank you for the feedback.

5 stars Customer since 2005

Always a wonderful, relaxing experience. Lindsay is an amazing massage technician.

Copperfalls Aveda Spa & Salon replied:

We think so too!

1 stars Customer since 2016

This was one of the worst hair appointments I've had. I chose an Aveda salon because I am an avid Aveda user and had an expectation of quality and experience. When I scheduled the appt I inquired about the stylists experience and was told that she was "newer" to the salon but had years of experience.

Upon arriving, my stylist spoke very broken English and could not understand what I was asking for. Thankfully, I brought pictures...or so I thought. After attempting to discuss cut and color she proceeded to ask another stylist for help. They discussed what to do and how to do it. Not very comforting. As I sat, without any explanation of technique or time, with foil in my hair I got very, very nervous. The communication was awful, the experience very questionable, the oversight non existant. I felt like I was on an island and nobody even cared I was there.

Well, the color was not at all what I asked for and basically was no more than a root touch up. I was too afraid to allow her to cut my hair at this point so I ditched the cut that I wanted and told her to simply trim the ends of my hair. That, too, was ridiculous. Somehow, I now have odd layers at the ends of my hair and some uneven lengths. During the cut I inquired how long the sylist had been at the salon and where she previously worked. She stated that she'd been there for a couple of months and previously worked at Fantastic Sam's. I paid $125.00, didn't get what I asked for, have a terrible cut and probably could have done better if I'd actually have gone to Fantastic Sam's. My nerves were shot!

Copperfalls Aveda Spa & Salon replied:

Thank you for your feedback, we apologies for your experience. We will have our hair manager contact you shortly.

5 stars Verified customer

Excellent service

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