I got my hair cut and colored by Rachel, and I couldn't have asked for a better experience. It had been a long time since I had my hair done professionally so I was very nervous and wasn't sure what to expect since my hair is a bit damaged. Rachel is very nice, extremely professional and answered all of my questions. Megan at the front desk was also attentive and always had a smile on her face. I rescheduled of course and can't wait to come back!