My dog Ruby was hit by a truck on 9/20 I called ahead to notify hospital situation. Was brought in on gurney. Vet came out to say they will examine and let me know. When she returned she stated no internal injuries but unable to x ray- machine broken won't be fixed till maybe Friday. This was way below standard to not make me aware of this and direct me to a facility that would be able to care for her BEFORE I brought her in. There are other hospitals in the area
Two days later I received a call from "customer satisfaction" nurse Cara. Made her aware of my issues- said a manager would call me. I have yet to receive a call.
I have clicked one star only to submit the review