92.3% would refer friends and family to us

5 stars Customer since 2016

Sergio went a above and beyond! Excellent service. Wanted to make sure I was pleased with the cleaning. Great, competitive prices.

Cosmopolitan Carpet & Rug Cleaning replied:

Thank you for the glowing review!

5 stars Customer since 2011

Not only is the service consistently excellent, the people are a pleasure to work with! Mark Hollis, Rachel, Karen and Sergio are always friendly, helpful and punctual. They always go above and beyond expectations which makes them a highly positive experience every time!

Cosmopolitan Carpet & Rug Cleaning replied:

Wow! Thank you for the glowing review and we appreciate your business!

5 stars Customer since 2016

Great carpet cleaning and customer service.

Cosmopolitan Carpet & Rug Cleaning replied:

Thanks so much for the great review!

5 stars Customer since 2014

Excellent. Have used them for years. Great job on even the worse rental carpet. They also cleaned grout and tile beyond my best expectations. Very punctual and very reasonably priced.

Cosmopolitan Carpet & Rug Cleaning replied:

Thanks so much for the great review!

4 stars Customer since 2015

Great job on old carpet.

5 stars Verified customer

Sergio did a fantastic job. I received a courtesy call and Sergio arrived 10 minutes early. When does that happen? He took his time to walk each area to inspect my trouble spots and understand what areas I wanted him to concentrate on cleaning. Wow, the SERVICE and Cleaning were top notch. I am so impressed with their cleaning process and the final results I'm scheduling my next cleaning for 6 months (because I like,my carpets squeaky clean). Of course, I'm going to ask for Sergio. I'll never use the big box competitors again. I'm a cosmo girl!

Cosmopolitan Carpet & Rug Cleaning replied:

WOW! thanks so much for the glowing review. We appreciate your business and look forward to working with you in the future.

5 stars Customer since 2015

Received a written quotation in a very timely manner. Service tech was on-time, courteous, and thorough

Cosmopolitan Carpet & Rug Cleaning replied:

Thank you for great review and we appreciate your business!

5 stars Verified customer

From my initial contact with Mary and Karen, who both worked hard to help me coordinate service in Arlington when I was commuting from Houston, my experience was great. Their technicians were well prepared, courteous and they performed the work requested at the price agreed upon. The original installers didn't do a great job, but Sergio And his colleague were able to address those. My carpet looked better after they left than it did when it was new.

Cosmopolitan Carpet & Rug Cleaning replied:

We appreciate you taking the time to do a review and so glad that you are happy with our service! Please don't hesitate to call if we can be of service in the future.

4 stars Customer since 2015

This was my first experience and it went well. The person who scheduled the appointment over the phone answered all of my questions thoroughly. The technician arrived punctually and the carpets were well cleaned including a pet treatment. I would use Cosmopolitan again.

Cosmopolitan Carpet & Rug Cleaning replied:

Thank you for the wonderful review!

5 stars Verified customer

They did a fantastic job cleaning my rug and removing pet odors that other carpet cleaning companies couldn't get rid of.

Cosmopolitan Carpet & Rug Cleaning replied:

Thank you for the great review!