I have been here a few times. The first time I loved how my hair looked afterwards. The past couple of times I have not been happy. I go to one stylist, but someone else spends more time on my hair than my actual stylist. The only thing she did qas a dry cut and some color... the rest of the time was spent with the other girl. I am not happy with the color and my hair was left extremelydry and frizzy. I did not like how they styled my hair and I rushed home to fix my eyebrow and redo my hair. I wanted my stylist to do my eyebrows, but she had someone else do them and they were horrible. One eyebrow was great, but the other eyebrow was chunky and uneven.... and she was heavy with the brow pencil.... not at all how they waxed my eyebrows last time. I don't know why I am paying an arm and a leg to not be happy with my hair.