Dr. Bowman and the staff give excellent information and help in understanding the condition of my eyes. They are concerned about the overall health of my eyes and provide the essential services necessary to track any changes. Have never had problems with billing or getting in for adjustments. Lens prescriptions have always been right on and per request. May be a slight "push" to sell additional services or accessories, but this is always done with the best interest of the patient in mind. The choice is yours. Overall, excellent rating.