740 W. 11 Mile Rd.
Madison Heights, MI 48071

(248) 670-2999

Mon - Sat: 9:00AM - 3:00PM

Sun: By appointment only

What others had to say

1 stars Customer since 2017

Unfortunately, it appears that Chris didn't understand the complexity of our situation, and our TV doesn't effectively function, more than one month after installation (we were gone for two of these weeks). None means that Chris hasn't selected the ,proper package for receiving Netflix, a questionable remote function, inability to use the TV system as recommended, etc. I look forward to Chris' meeting on Monday, June 5, to complete the installation.

It's unfortunate that you are unable to leave written instructions with the equipment you install.

5 stars Verified customer

Friday's installation was terrific. We really enjoy the new 60"TV. Great color, etc. But...prior to receiving the TV, we wish your staff would have advised us of problems finding the TV we ordered. I was about to buy the floor model at Best Buy (at as discount) and have them install it, but your service and advice were very valuable. So when you find out why we don't have station logos for half of the numbers on our controller and deliver the needed upgrade to our receiver, we'll continue to be very happy.

4 stars Customer since 2016

It took the service man 2 visit's, but he fixed the dryer and it works fine now.

5 stars Verified customer

Clean and professional

5 stars Customer since 2016

First class job!! Job looks phenomenal!! Mounted a very heavy 70" above the fireplace and you don't see a single wire.

5 stars Verified customer

Jeremy and Mike were prompt friendly and installed my TV and components efficiently. There was a question about the removal of my old TV, a heavy rear projection clunker but it got resolved and was handled appropriately. I would definitely use them again for similar work.

5 stars

Courteous staff installed the speakers/main amp / tuner in 2 days and a job well done.

5 stars Verified customer

Installing a new zone-free dvd player is not as easy as they say when you purchase it. I was happy to find your firm to do the job and Mike did it perfectly.

He tried several ways to getmthe clearest picture possible and tested the other connections to the auxiliary equipment so that everything work properly.

Thank you Mike!

Thank you CWC Smart Home Specialists.

I remain a loyal customer and will recommand you to everyone who needs such services.

5 stars Verified customer

We've worked with CWC several times now...and will continue to so. Chris and his team have great integrity.

You might as well add CWC to your speed dial. 248-670-2999

1 stars Verified customer

Set an appointment two weeks in advance for 9:00 AM. Postponed other things I could have had done this morning (just moved to a new house, so there is plenty to do). Got a text 26 minutes before 9:00 AM that this company got a last minute, commercial, better job to do, so I can go fly a kite. Do not bother to schedule an appointment with this company unless you want to be disappointed.

CWC Smart Home Specialists replied:

I have been in business for 15 years. The reasons are because of the quality of service, fair pricing, and how we go above and beyond for our clients. I do have contracts with many companies (This is how I feed my family and pay my bills). I NEVER want to have to reschedule anyone, but sometimes it happens. It is NOT that the commercial job is a better one than Mr. Michaels, it is that I am contractually obligated to that job and when they say its time to come out, it's time to come out. I have over 150 reviews on HomeAdvisor and 99% are positive but I know I can't please everyone so I just have to say I'm sorry for the inconvenience and move on.